Phone and Tablet Literacy | Borders Technology Support

Phone & Tablet Literacy

Personalised support to master your device

We offer personalised, one-to-one support to help you make the most of your mobile devices. Whether you've just got a new smartphone or tablet and need help setting it up, or you want to learn how to use a specific feature, we're here to guide you through every step at your own pace.

Common mobile phone and tablet literacy scenarios

Device setup
Just bought a new phone or tablet? We can help you set it up, from inserting the SIM card to configuring your settings and transferring your data from an old device.

Learning the basics
If you're new to smartphones or tablets, we'll walk you through the basics - how to make calls, send texts, use the camera, browse the internet, and download apps.

App guidance
Need help understanding how to use specific apps? Whether it’s social media, video calling, email, or any other app, we can provide a detailed walkthrough to ensure you feel confident using it.

Customising your device
Learn how to personalise your device settings, from adjusting the brightness and volume to setting up notifications, managing privacy settings, and organising your home screen.

Using cloud services
Confused about cloud storage? We can help you understand how to back up your photos, contacts, and files using services like iCloud, Google Drive, or OneDrive.

Accessibility features
If you need your device to be more user-friendly, we can help you set up accessibility features like voice commands, screen readers, and larger text.

Staying safe online
We offer guidance on how to stay secure while using your device, including tips on recognising phishing scams, setting up strong passwords, and managing app permissions.

What our mobile phone and tablet literacy services include

Our services are designed to be as friendly and patient as possible, ensuring that you feel supported and empowered as you learn to use your device. Here’s what you can expect:

One-to-one walkthroughs
We offer personalised sessions where we guide you through your device at your own pace, focusing on the areas where you need the most help.

Tailored instructions
Whether you’re a complete beginner or just need help with specific features, we tailor our guidance to your skill level and interests.

Simple, jargon-free explanations
We break down complex tech concepts into simple, easy-to-understand language, so you never feel overwhelmed.

Flexible scheduling
We don't just stick to the usual 9 to 5 schedule. We offer sessions at times that are convenient for you, ensuring that learning fits seamlessly into your day (or evening!).

Get started today

Whether you're feeling overwhelmed by your new smartphone or tablet, or you just want to explore a specific feature in more detail, our mobile phone and tablet literacy service is here to help. Contact us today to schedule your one-to-one session and start mastering your device with confidence.

Get in touch

Phone & Tablet Literacy

Personalised support to master your device

We offer personalised, one-to-one support to help you make the most of your mobile devices. Whether you've just got a new smartphone or tablet and need help setting it up, or you want to learn how to use a specific feature, we're here to guide you through every step at your own pace.

Common mobile phone and tablet literacy scenarios

Device setup Just bought a new phone or tablet? We can help you set it up, from inserting the SIM card to configuring your settings and transferring your data from an old device.

Learning the basics If you're new to smartphones or tablets, we'll walk you through the basics - how to make calls, send texts, use the camera, browse the internet, and download apps.

App guidance Need help understanding how to use specific apps? Whether it’s social media, video calling, email, or any other app, we can provide a detailed walkthrough to ensure you feel confident using it.

Customising your device Learn how to personalise your device settings, from adjusting the brightness and volume to setting up notifications, managing privacy settings, and organising your home screen.

Using cloud services Confused about cloud storage? We can help you understand how to back up your photos, contacts, and files using services like iCloud, Google Drive, or OneDrive.

Accessibility features If you need your device to be more user-friendly, we can help you set up accessibility features like voice commands, screen readers, and larger text.

Staying safe online We offer guidance on how to stay secure while using your device, including tips on recognising phishing scams, setting up strong passwords, and managing app permissions.

What our mobile phone and tablet literacy services include

Our services are designed to be as friendly and patient as possible, ensuring that you feel supported and empowered as you learn to use your device. Here’s what you can expect:

One-to-one walkthroughs We offer personalised sessions where we guide you through your device at your own pace, focusing on the areas where you need the most help.

Tailored instructions Whether you’re a complete beginner or just need help with specific features, we tailor our guidance to your skill level and interests.

Simple, jargon-free explanations We break down complex tech concepts into simple, easy-to-understand language, so you never feel overwhelmed.

Flexible scheduling We don't just stick to the usual 9 to 5 schedule. We offer sessions at times that are convenient for you, ensuring that learning fits seamlessly into your day (or evening!).

Get started today

Whether you're feeling overwhelmed by your new smartphone or tablet, or you just want to explore a specific feature in more detail, our mobile phone and tablet literacy service is here to help. Contact us today to schedule your one-to-one session and start mastering your device with confidence.

Device setup
Just bought a new phone or tablet? We can help you set it up, from inserting the SIM card to configuring your settings and transferring your data from an old device.

Learning the basics
If you're new to smartphones or tablets, we'll walk you through the basics - how to make calls, send texts, use the camera, browse the internet, and download apps.

App guidance
Need help understanding how to use specific apps? Whether it’s social media, video calling, email, or any other app, we can provide a detailed walkthrough to ensure you feel confident using it.

Customising your device
Learn how to personalise your device settings, from adjusting the brightness and volume to setting up notifications, managing privacy settings, and organising your home screen.

Using cloud services
Confused about cloud storage? We can help you understand how to back up your photos, contacts, and files using services like iCloud, Google Drive, or OneDrive.

Accessibility features
If you need your device to be more user-friendly, we can help you set up accessibility features like voice commands, screen readers, and larger text.

Staying safe online
We offer guidance on how to stay secure while using your device, including tips on recognising phishing scams, setting up strong passwords, and managing app permissions.

One-to-one walkthroughs
We offer personalised sessions where we guide you through your device at your own pace, focusing on the areas where you need the most help.

Tailored instructions
Whether you’re a complete beginner or just need help with specific features, we tailor our guidance to your skill level and interests.

Simple, jargon-free explanations
We break down complex tech concepts into simple, easy-to-understand language, so you never feel overwhelmed.

Flexible scheduling
We don't just stick to the usual 9 to 5 schedule. We offer sessions at times that are convenient for you, ensuring that learning fits seamlessly into your day (or evening!).